Hello! When I try to download the statistics/transaction report (v2021.01), I get the following error: "Time zone 'ETC/Greenwich' is not valid". Also, I see the same result when using some other "ETC/..." timezones from the timezones you support https://developers.criteo.com/marketing-solutions/v2021.01/docs/timezones-supported. What time zones can I use? what actual time zones do you support? could we send me the entire current list please?
Posted by Nina Tokareva 9 days ago
Hi, We are getting empty response from the below endpoint. GET https://api.criteo.com/preview/advertisers/advertiser-id/creatives Please help us in getting data regarding the creatives. Also, is there any way to get the landing page URL for a particular AdSet ID ? Regards, Aravinthan S
Posted by Aravinthan S 9 days ago
We are getting the below error while trying to get the cost data from the Criteo API. {"errors":[{"traceId":"00000000-0000-0000-2e20-b0ef643d81bd","type":"validation","code":"invalid-metrics","instance":"/statistics/report","title":"Unsupported Metric(s).","detail":"The following metric(s) are not supported: Cost."}]} Please inform which parameter to use to get the cost.
Posted by Aravinthan S 16 days ago
Hi, I configured application in developer portal and generated url for my app. But when I going by this url, a got message "Empty portfolio You cannot grant access to the application "testApp" as your portfolio is empty". Next, when I going to Consent dashboard, I got blank pages and never more. After studying the doc, I understood that for managing my api, I must have administrator role for my account. But I didn't find how do it. How I can manage my api? Thanx.
Posted by Vladimir 17 days ago
Hello, we are attempting to connect our CRITEO account and we are getting a repeated error: "Domo is ready, but Domo received an error requesting the data. (Bad/Malformed Request)." We have double checked our account to make sure the secret and key are correct and that aspect seems to be working however the data is still not being pulled into Domo. For the connection, is a connection parameter required in the Developer side of CRITEO?
Posted by Alena Sanchez 18 days ago
When is the specific date of the sunset? https://developers.criteo.com/marketing-solutions/changelog/version-202110-release-notes > This is a stable version of that will be supported until October 19, 2022. Usually, support is provided for about a year. I think v2021.01 version be supported until January, 2022. But I searched the changelog and couldn't find sunset. Isn't decided a specific date for the sunset?
Posted by Kana Kitamura 20 days ago
Say I only want to update a specific attribute (I'm updating bid information) for an ad-set, using the update endpoint(https://api.criteo.com/2021-10/marketing-solutions/ad-sets) all I have to provide is the bid amount correct? Will this overwrite any other attributes that are currently present or will this only update the value I want to update? sample code: { "data": [ { "type": "PatchAdSet", "id": "12345", "attributes": { "bidding": { "bidAmount": { "value": 0.9 } } } } ] } Once this request finishes, all other attributes will remain as they were and only bidAmount will change right?
Posted by Dayan 23 days ago
Hi! Previous post about issue is here: https://developers.criteo.com/marketing-solutions/discuss/614b0b88292222023c90893d We have report from our common client about issue with difference between data we get by API and information at dashboards which client checking in his account's interface Login ID - 52251 We sent request to take information about costs and other information for period (timezone: UTC): Start date 2021-09-30 00:00:00 End date 2021-10-01 23:59:59 We got this: 173397": "{\"impressions\":106525,\"clicks\":716,\"money\":5012}" Our client sent us the screenshot from his account (timezone: Europe/London) where he see another stats: costs: 1281 clicks: 6108 impressions: 57500 We have no idea what could went wrong and why did we get this stats from API. Can you help me with this issue?
Posted by Mark about a month ago
Placement report and placement category were mentioned in release note v2021.04 https://developers.criteo.com/marketing-solutions/changelog/version-2021-04-release-notes. However I can't get data from placement or placement category even when the stable version of v2020.07 or v2021.10 is released. In other words, It can only retrieve data in the preview version (POST https://api.criteo.com/preview/placements/report) and can not retrieve data with endpoint POST https://api.criteo.com/2021-10/placements/report. The documentation has also changed from: https://developers.criteo.com/marketing-solutions/v2021.10/docs/placements-placements-report to https://developers.criteo.com/marketing-solutions/v2022.01/docs/placements-placements-report So, what is exact version that available for placement and placement category?
Posted by Mia about a month ago
Hello, I use API: v.2021-01 endpoint: statistics/report As a result of query I get a JSON file which consist of 2 parts: 1) "Total" 2) "Rows" When I sum up all items in rows, I don't get the same result as is in Total. For example, (I replaced all values which are not important with "x") { "Total": { "Clicks": "x", "Displays": "x", "AdvertiserCost": "x", "ExposedUsers": "39909", "Audience": "360450", "Reach": "x" }, "Rows": [ { "AdsetId": "x", "Adset": "x", "CategoryId": "x", "Category": "x", "Day": "x", "Currency": "USD", "Clicks": "x", "Displays": "x", "AdvertiserCost": "x", "ExposedUsers": "19", "Audience": "150", "Reach": "x" }, ... }] 1) SUM(Rows("Audience")) = 373350 instead of 360450 in Total 2) SUM(Rows("ExposedUsers")) = 41757 instead of 39909 in Total Could you able to explain what the difference is between Total and Rows? I thought that Total is a sum of all rows.
Posted by Alexander about a month ago
Hi Criteo team! Since today we're getting the weird budget_id returning to us when doing the request to update the Category Bids using the API Version 2020.7. It worked well before and started to do that only on last hours. In the response we get the JSON from Criteo Api: ``` [ { "campaignType":"MidFunnel", "advertiserName":"About You DE", "categories":[ {A_BUNCH_OF_IDS} ], "budgetId":-2147483648, "campaignId":{CAMPAIGN_ID}, "campaignName":"{CAMPAIGN_NAME}", "advertiserId":{ADVERTISER_ID}, "campaignStatus":"Running", "campaignBid":{ "bidValue":0.01, "bidCurrency":"EUR", "bidType":"CPC" } } ] ``` Before we had a correct integer as a budgetId, now we get this weird number below zero: `"budgetId":-2147483648,` Can you please comment why it's like that or when will it be fixed? Thanks in advance!
Posted by Ilkin 2 months ago
Any endpoint is currently unstable and may return a 404 error. After a few retries, the endpoint returns the correct result. For example, getting an auth token, advertisers, statistical report. Perhaps the rest of the endpoints will too. Please help me as soon as possible.
Posted by Nina Tokareva 2 months ago
Hey! I'm doing the API request on the new API version v2021.10. Of course with the oath2 generated token in the header. The request is: curl -X PATCH \ https://api.criteo.com/preview/marketing-solutions/ad-sets/{MY_AD_SET_ID}/category-bids \ -H 'accept: text/plain' \ -H 'authorization: Bearer {MY_AUTH_TOKEN}' \ -H 'cache-control: no-cache' \ -H 'content-type: application/json' \ -d '{ "data": [ { "attributes": { "bidAmount": 0.001 }, "id": "{CATEGORY_ID_1}" }, { "attributes": { "bidAmount": 0.002 }, "id": "{CATEGORY_ID_2}" } ] }' The weird response I have is below: { "data": [], "warnings": [], "errors": [ { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "access-control", "code": "insufficient-permissions", "instance": "@data/0", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "access-control", "code": "insufficient-permissions", "instance": "@data/1", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "validation", "code": "campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times", "instance": "@data/0", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "validation", "code": "campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times", "instance": "@data/1", "title": "", "detail": null, "source": null, "stackTrace": null } ] } It says: campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times But I didn't update these categories before, and the update of bids works using an old, legacy API version v2020.07. Please fix it asap, we can't use the new API because of that. Thanks!
Posted by Ilkin Alibayli 2 months ago
When we the POST request the above endpoint we get the "invalid_request" error and it says that the "client_id" is missing. But we have added the client_id, client_secret & grant_type as per the documentation. Please rectify the issue.
Posted by Aravinthan S 2 months ago