Web-interface contains "campaignId=XXXXXX", although advertiser doesn't have such campaign, so we cant get it through API. But there is adset with the same id. Q: What does "campaignId=XXXXXX" param mean? P.S. url with ids: https://marketing.criteo.com/creatives/campaign-management?advertiserId=58712&campaignId=235088&creativeSets=live&from=adsets-dashboard
Posted by Kirill a day ago
Our client has followed all the instructions in the guide we've provided in our [documentation](https://docs.segmentstream.com/datasources/criteo#before-you-begin) to generate a new secret and ID. The /oauth2/token endpoint generates a token, but the /advertisers/me endpoint is not returning any advertisers. The issue is similar to the one in the [question](https://developers.criteo.com/marketing-solutions/discuss/60d328f2970c23003ac2cca1) already posted here, which was resolved without an explanation. What could be the issue with the app, and could you please help us debug it? For example, would it help if we asked some screenshots of the clients Portfolio Access section?
Posted by Artem 2 days ago
original text: The callback request will also include an HTTP header named x-criteo-hmac-sha512 . Its value will be the HMAC-SHA512 hash of the callback request body, using the same signing secret value as your app. come from url: https://developers.criteo.com/marketing-solutions/docs/criteo-connector-implementation-guide. my callback request body is: {"Type":"ConsentGranted","Data":{"Key":"321*****bdd","Timestamp":1626764122,"State":"63759","ApplicationId":1****,"ApplicationName":"****m","RequestedScopes":[{"AccessLevel":"Read","Domain":"Campaign","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Audience","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Analytics","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Catalog","CriteoService":"MarketingSolutions"}],"AcceptedScopes":[{"AccessLevel":"Read","Domain":"Campaign","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Audience","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Analytics","CriteoService":"MarketingSolutions"},{"AccessLevel":"Read","Domain":"Catalog","CriteoService":"MarketingSolutions"}],"Advertisers":[{"Id":"6*****","Name":"M******"}]}} x-criteo-hmac-sha512 value (at HTTP header ) not match with the HMAC-SHA512 hash of upper json .and i don't know what's wrong with this code. my code is below: var criteoHmacSha512 = Request.Headers["x-criteo-hmac-sha512"].ToString(); var requestBody = JsonConvert.SerializeObject(criteoContentCallbackRequestBoday), var requestBodySigned=HmacUtil.Sign(requestBody , Encoding.UTF8.GetBytes(_configInfo.CriteoSigningKeySecret)) if (criteoHmacSha512 != requestBodySigned) { return false; } …… please help me if you know the answer ,thanks a lot
Posted by Laraine Xi 4 days ago
Hi, we generate consent url programmatically, and waiting for receive POST callback on our side. But it doesn't happen. We have only regular user redirection. Can anybody support with that? Is that possible to check criteo logs? Thanks!
Posted by Yauheni Z 4 days ago
Dear whom may it concerns I'm Kotaro "Ko" Haruta, who is running the company which helps ad agencies in Japan from technology solution perspectives. Recently, we have started offering the reporting platform, TapClicks to agencies in Japan. And some agencies already started using it. And we have found the problem the connection between TapClicks and Criteo. Please refer URL below to learn more about TapClicks. https://www.tapclicks.com/ https://www.tapclicks.com/resources/connectors/criteo/ Recently, we have found the one problem for agency. Due to API connection, it is unable to fetch new advertisers accounts from Criteo. I have already talked to technical support of TapClicks and they have recommend to "revoke" connection in "Consent Portal". I have notify that way to the agency but unfortunately they do not know how to "revoke" it. What we have experienced was, the agency can login to "Consent Portal" but they are unable to select anything in the screen, and we could not find "revoke" in there. If you can help us to do it, it would be really great.
Posted by Kotaro Haruta 8 days ago
Missing the documentation for the publisher API https://developers.criteo.com/marketing-solutions/v2020/docs/analytics-1 Latest information was, that the API is still valid. So would it be possible to add the documentation again to the homepage? Thanks for your help
Posted by Alexander Stautner 10 days ago
Hello, We are implementing OAuth authentication for our application and we are experiencing integration issues. Indeed, we understand the POST request with JSON information. But why doesn't the GET redirect contain the state in the parameters? We are working with containers (like slack, eg. user1.company.com, user2.company.com, etc.) and use a common Redirect URI (auth.company.com) So we need our state in the GET return to redirect our users to the right place. Without it, we are stuck in auth.company.com How can we do this? Thanks in advance
Posted by Romain 11 days ago
The api description says: "The advertiser id to get all the audiences for. Mandatory for internal users. For external users, if you don't provide it, we will take into account the advertisers from your portfolio" What is the difference b/w internal & external users exactly? If advertiserId is null, will I be able to get all the audiences present in my account from the api?
Posted by sp 11 days ago
Hi, I created criteo account and try to use it together with criteo java API. While I use consent URL, it says 'Empty portfolio error', and then I go to https://marketing.criteo.com/, where looks like I have no any permissions. All the pages are empty, even when I go to the https://marketing.criteo.com/core/user/settings it returns Unauthorized error. What did I do wrong? Thanks!
Posted by Yauheni Z 11 days ago
We develop service which uses Criteo Marketing API. Testing process happens on local environment only for now. Couple of question based on above: 1) Is there opportunity to simulate Consent POST callback request on local machine? 2) Is there opportunity to check Criteo logs to be sure that callback request was sent? Thanks!
Posted by Yauheni Z 12 days ago
Whenever an admin grants some privileges using Consent URL (https://developers.criteo.com/marketing-solutions/docs/criteo-connector-implementation-guide), does the post call to the callback url provide some kind of access token that I can use to access the APIs of that particular account? Or do I have to use the client_key and client_secret that are created when the app was created?? Also, if the answer is to use client_key, client_secret, what happens if I send consent url to multiple accounts? Do the APIs provide combined results of all the accounts?
Posted by sumant 13 days ago
We have opened developer account for new maps versions and created and app - we try to do everything as told. The problem is I can get with my credentials from app on: https://developers.criteo.com/marketing-solutions/reference/oauth but when I try same credentials with python sdk i get Unauthorized error. The application build with menager account. This is my code: ############### from criteo_marketing_transition import Configuration import criteo_marketing_transition as cm from datetime import date, timedelta, datetime CRITEO_API_CLIENT_ID: " " CRITEO_API_CLIENT_SECRET:" " GRANT_TYPE: "client_credentials" configuration = Configuration(username=CRITEO_API_CLIENT_ID, password=CRITEO_API_CLIENT_SECRET) client = criteo_marketing_transition.ApiClient(configuration) oauth = criteo_marketing_transition.OAuthApi(client) analytics_api = cm.AnalyticsApi(client) stats_query_message = cm.StatisticsReportQueryMessage(advertiser_ids=, dimensions=["day"], metrics=["AdvertiserCost"], start_date=date.today(), end_date=date.today(), currency="TRY", format="json") [response_content, http_code, response_headers] = analytics_api.get_adset_report_with_http_info(statistics_report_query_message=stats_query_message) ############# This is the Error message: ############# --------------------------------------------------------------------------- ApiException Traceback (most recent call last) <ipython-input-78-2bdaca9b7a37> in <module> 24 # Use the method with 'with_http_info' if you want to retrieve the filename 25 # Otherwise, you can directly call the get_adset_report method ---> 26 [response_content, http_code, response_headers] = analytics_api.get_adset_report_with_http_info(statistics_report_query_message=stats_query_message) /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/api/analytics_api.py in get_adset_report_with_http_info(self, **kwargs) 129 auth_settings = ['Authorization'] # noqa: E501 130 --> 131 return self.api_client.call_api( 132 '/2021-04/statistics/report', 'POST', 133 path_params, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/api_client.py in call_api(self, resource_path, method, path_params, query_params, header_params, body, post_params, files, response_type, auth_settings, async_req, _return_http_data_only, collection_formats, _preload_content, _request_timeout, _host) 334 """ 335 if not async_req: --> 336 return self.__call_api(resource_path, method, 337 path_params, query_params, header_params, 338 body, post_params, files, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/api_client.py in __call_api(self, resource_path, method, path_params, query_params, header_params, body, post_params, files, response_type, auth_settings, _return_http_data_only, collection_formats, _preload_content, _request_timeout, _host) 166 167 # perform request and return response --> 168 response_data = self.request( 169 method, url, query_params=query_params, headers=header_params, 170 post_params=post_params, body=body, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/api_client.py in request(self, method, url, query_params, headers, post_params, body, _preload_content, _request_timeout) 378 body=body) 379 elif method == "POST": --> 380 return self.rest_client.POST(url, 381 query_params=query_params, 382 headers=headers, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in POST(self, url, headers, query_params, post_params, body, _preload_content, _request_timeout) 279 def POST(self, url, headers=None, query_params=None, post_params=None, 280 body=None, _preload_content=True, _request_timeout=None): --> 281 return self.request("POST", url, 282 headers=headers, 283 query_params=query_params, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in request(self, method, url, query_params, headers, body, post_params, no_auth, _preload_content, _request_timeout) 148 149 if not no_auth: --> 150 self.refresh_token(headers) 151 headers['Authorization'] = 'Bearer ' + self.token.access_token 152 /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in refresh_token(self, headers) 313 314 if not missing_credentials and missing_or_expired_token: --> 315 self.token = self.call_auth_endpoint(headers) 316 return True 317 return False /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in call_auth_endpoint(self, headers) 338 return Token(data['access_token'], data['expires_in']) 339 except ApiException as e: --> 340 raise self._enrich_exception_message(e, oauth_url) 341 342 @staticmethod /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in call_auth_endpoint(self, headers) 327 try: 328 params = [] --> 329 response = self.request("POST", oauth_url, 330 headers=new_headers, 331 query_params=params, /usr/local/lib/python3.9/site-packages/criteo_marketing_transition/rest.py in request(self, method, url, query_params, headers, body, post_params, no_auth, _preload_content, _request_timeout) 238 239 if not 200 <= r.status <= 299: --> 240 raise ApiException(http_resp=r) 241 242 return r ApiException: (401) Reason: Unauthorized HTTP response headers: HTTPHeaderDict({'date': 'Thu, 08 Jul 2021 07:07:55 GMT', 'content-type': 'application/json; charset=utf-8', 'server': 'Kestrel', 'content-length': '213', 'vary': 'Accept-Encoding'}) HTTP response body: {'error': 'invalid_client', 'error_description': "The client authentication failed, the provided client_id doesn't exist or the client_secret is invalid", 'error_uri': 'https://tools.ietf.org/html/rfc6749#section-5.2', 'token_error': "Cannot refresh token by calling 'https://api.criteo.com/oauth2/token'"} ###############
Posted by umar igan 16 days ago
Greetings, In my company we have an old application which consumes data through this domain: https://advertising.criteo.com/ as it seems the error is that https://advertising.criteo.com/API/v201305/AdvertiserService.asmx. Trying to replicate the issue is seems that the SOAP API had been either closed or is down. Can you please confirm which of the above hypothesis is true? Thank you, Akis
Posted by Akis 18 days ago
Hi, Comparing the data received from the Criteo RMP API to the data in engine, total spend since launch (22 June - present) is exactly the same ($1381.57) from both API and UI. However, looking at individual days, there is a wild difference between spends for each day between API data and UI. For example: 22 June: API spend = $20.40; UI spend = $40.80 (difference of -20.40) 2 July: API spend = $140.14; UI spend = $126.35 (difference of 13.79) The spend totals are exactly the same, so it cannot be a currency issue. The account timezone is America/New_York and I've tried EST, EDT, UTC, PST, GMT and they all return the same spends. Is this an issue seen before? Are there any recommended workarounds or troubleshooting steps? Please note that this issue also exists with other metrics (impressions, clicks, cost, sales etc) Thank you! Regards, Tuscany
Posted by Tuscany Botha 19 days ago
On 07/01, when updating the report that has integration with the Criteo database, it did not load the information. I checked the connection and it was ok. I tried to reconnect and it still didn't bring the information. Finally I tried to create a new connection but unfortunately the error persisted. The only error message you are showing is the image above. PS: My English is basic, sorry for the spelling errors.
Posted by Vanderson 22 days ago