Hi there. We are attempting to limit which advertisers our clients can pull reports for to only advertiser accounts they can grant consent for, using the POST response generated through the OAuth flow. However, the Consent Delegation Callback is reporting back as blank. The account we are attempting to authenticate is already approved and so outside of the consent flow we are able to access reporting. Please let me know if more details would be helpful to help troubleshoot. best Rebecca
Posted by Rebecca Millhouse 6 days ago
Hello. I am trying to download data from the placements endpoint. I tried locally using python and tried using the API explorer here (https://developers.criteo.com/marketing-solutions/v2021.10/reference/analytics-1#getplacementsreport) But I keep getting error 500, which means that there is an error on the server. Is it a known bug, or the error is wrong and my request is incorrect? My request is as follows (python), but I also tried curl on the API explorer. import requests url = "https://api.criteo.com/preview/placements/report" payload = "{\"data\":[{\"attributes\":{\"dimensions\":[\"Placement\"],\"metrics\":[\"clicks\"],\"disclosed\":true,\"timezone\":\"UTC\",\"currency\":\"EUR\",\"format\":\"csv\",\"startDate\":\"2021-01-01T00:00:00.0000000+00:00\",\"endDate\":\"2021-08-30T00:00:00.0000000+00:00\"},\"type\":\"PlacementReport\"}]}" headers = { "Accept": "text/plain", "Content-Type": "application/*+json", "Authorization": "Bearer <<TOKEN HERE>>" } response = requests.request("POST", url, data=payload, headers=headers) print(response) # Error 500 I also made sure that there IS data in this period to download. Any idea on how to solve this?
Posted by AndrΓ© Queiroz 20 days ago
Basically I would like to send a data like "Product Viewed" after clicking on a product from my website to Criteo. I am unable to find any documentation which talks about sending such data to Criteo using it's REST API. Can you help me with this ?
Posted by Sankeerth 20 days ago
Greetings, I'm with SegMetrics - a marketing analytics platform company. We have a few clients who use Criteo and we'd been using the MAPI connection method for quite some time. We've recently learned about the new API requirements and are working to update our systems to accommodate. I'm successfully generating the Consent URL, getting the right permissions, even getting the access_token as expected. The issue is that the access granted is to ALL Criteo accounts who've granted consent to our app. This is problematic for us as we'd expect some method to differentiate between them. Normally, we'd get access, pull a list of the Advertisers/Portfolios, the customer chooses which account(s) they need data for, and we pull in their campaigns, sets, ads, and performance so they can better track their ad spend and ROAS on that. But with no ability to isolate requests to a particular user/account, this is simply unworkable. I read on another post here that you're working on a more "normal" OAuth2 implementation that would generate an access_key that would scope all subsequent requests to that user/account. That sounds precisely like what we need. Do you have any ideas on what that may be available? I'm happy to try a beta version if necessary. Also, I was surprised to see that you're not using a refresh_token at all to generate updated access_tokens, but that may be part of the updated OAuth2 setup that you're working on. Right now, none of our mutual customers can get their Criteo data in to examine, so the sooner the better obviously. π Thanks!
Posted by Bill Wheeler 24 days ago
API version: v2021.7 (tried all other versions too) user email address: [email protected] I'm calling this API endpoint with a working access token (returned 200 code). However the result is always empty. I need the advertiserID to fetch further report. Please help. the return JSON I can only see is: { "data":[ ] "errors":[ ] "warnings":[ ] }
Posted by Tony Yun 27 days ago
Hey. Is there a way to get a report with the following breakdowns: Advertiser, Adset, Placement and with following metrics Clicks, Displays ViewableDisplays AdvertiserCost I see in these release notes that it should be possible, but i couldn't find any API documentation about it: https://developers.criteo.com/marketing-solutions/v2021.04/changelog/version-2021-04-release-notes#placement-category-report
Posted by Elvar Liiv about a month ago
Do you have a private contact I can use? The api returns this error: Type: availability Code: service-unavailable Instance: /2021-07/marketing-solutions/ad-sets/search Title: The requested service is currently unavailable Detail: Request headers must contain only ASCII characters. But there are no non-ASCII characters in the header.
Posted by Fernanda Rebelatto about a month ago
Hi, We are using data integrator (Rivery) in order to pull data from your API. the data we see is on UTC time by default, and we would like to receive it on PST (America/Los_Angeles) time. Rivery argue you don't supply an option to retrieve the data in a timezone other then UTC. Can you advise regarding a solution? Regards, Dan Data Engineer
Posted by Dan Feld about a month ago
Hi, The client has followed the steps and gave 'read' access for the new API key and API secret, but if they are at the generate URL step and want to give portfolio access to different countries, it says they are not authorized. Do you know what the reason for this could be? Why does is say not authorized? We need to tick those boxes for all countries, how can the client do this? Thank you in advance! Best regards, Jurre
Posted by Jurre Steenbeek about a month ago
Hello, Since this week-end, I have noticed that a lot of my audiences had issues to be push through the Marketing Audience API. Indeed, it seems that many of them got timed out while trying to be sent to the API mainly due to the fact that when calling the Oath API to get the bearer token the code got disconnected. Here is the error message encountered : requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.criteo.com', port=443): Max retries exceeded with url: /oauth2/token (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f1e47a57690>: Failed to establish a new connection: [Errno 110] Connection timed out')) ", "Traceback_type": "requests.exceptions.ConnectionError", "Module": "__main__", "Custom": { ... } } I'm using the version 2021-07 of the API, do you have any solutions to resolve this issue as we are pushing around 30 audiences to Criteo platform everyday ? Many thanks, Cyril
Posted by Cyril Tso about a month ago
In 'MAPI Migration Guide' is write that CampaignId and Campaign has renamed AdsetId and Adset But Criteo UI has both Campaign and AdSet with different Values, and, the AdSet Dimension in API returns de AdSet value shows in UI. There is no way to get Campaign Name through API? Even in "Anatomy of an Ad Set" there is no reference about it's campaign And in "Anatomy of a Campaign" there is no reference from its adsets
Posted by Luiz Yamada about a month ago
Hello, we try to use the client_id and secret to access marketing cost data, but the authentication doesnt work and throws following error: "HTTP response headers: HTTPHeaderDict({'cache-control': 'no-cache', 'pragma': 'no-cache', 'content-length': '92', 'content-type': 'application/json;charset=UTF-8', 'expires': '-1', 'server': 'Microsoft-IIS/10.0', 'x-aspnet-version': '4.0.30319', 'x-powered-by': 'ASP.NET', 'date': 'Tue, 03 Aug 2021 11:15:00 GMT'}) HTTP response body: {"error":"invalid_grant","error_description":"The client_id or client_secret is incorrect."}" for the python "criteo_marketing" lib. And following error for the python "criteo_marketing_transition" lib: "HTTP response body: You do not have permission to access MAPI." We tried it with the python libs criteo_marketing and criteo_marketing_transition. We use the example code from : https://github.com/criteo/criteo-python-marketing-sdk/blob/master/examples/authentication.py and https://github.com/criteo/criteo-python-marketing-transition-sdk/blob/main/examples/portfolio.py Both doesnt work with our credentials. Can you help us out?
Posted by Jeffrey Ungelenk about a month ago
Hi, this is regarding Criteo API Response not coming in the English language, even after passing the right language headers. Just wanted to confirm if this is an issue from criteo's end and if there is any way to localise the API response? Request Headers Content-Type:"application/json; charset=UTF-8", Accept-Charset:"utf-8, iso-8859-1;q=0.7", Accept-Language:"en-US,en;q=0.5", user-agent:"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36"] Criteo Response Response received from Service:<200,η¬ΰ¨βββζ΄ζηζζζηζβγ¨βη¬ΰ¨βββββηζΌηζζ°δ€ηζζ΄ηδζηζΌηηδζ°ζ°εζζζηβγ¨βγβ°ΰ¨βββββζηηηζζΈηεζζζεζ€η¨ζβγ¨βγβ°ΰ¨βββββζηηηζζΈηεζζζδ€ζΈζζη βγ¨βγβ°ΰ¨βββββηζΌηζζ°εζζζηβγ¨βγΰ¨ββη΄β°ΰ¨βββζζηζβγ¨βε¬ΰ¨ββββη¬ΰ¨βββββββζ€ζβγ¨ββγγγγγγγγββ°ΰ¨βββββββηη€ηζβγ¨ββεζηζζ€ζ°δ΄ζζζ€ζεηζΌζ΄ζΌηζζεηζΌζηζηββ°ΰ¨βββββββζηηηζ€ζηηζηβγ¨βη¬ΰ¨βββββββββζζ€ζδΌηζηηζ€ζζβγ¨βγβΈγγγγγγγγΰ¨ββββββη΄ΰ¨ββββη΄β°ΰ¨ββββη¬ΰ¨βββββββζ€ζβγ¨ββγγγγγγγγββ°ΰ¨βββββββηη€ηζβγ¨ββεζηζζ€ζ°δ΄ζζζ€ζεηζΌζ΄ζΌηζζεηζΌζηζηββ°ΰ¨βββββββζηηηζ€ζηηζηβγ¨βη¬ΰ¨βββββββββζζ€ζδΌηζηηζ€ζζβγ¨βγβΈγγγγγγγγΰ¨ββββββη΄ΰ¨ββββη΄ΰ¨ββε΄ΰ¨η΄,[date:"Mon, 02 Aug 2021 05:49:14 GMT", content-type:"application/json; charset=utf-16", server:"Kestrel", content-length:"874", access-control-expose-headers:"X-JWT-Token", link:"<https://api.criteo.com/preview/retail-media/line-items/193293755391266816/products?pageIndex=0&pageSize=2>; rel=first,<https://api.criteo.com/preview/retail-media/line-items/193293755391266816/products?pageIndex=0&pageSize=2>; rel=last", x-jwt-token:"Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6Ilg1YUQ1YmpiOWF3cUM1Z3ZXNTJidkRoRE1BTFJIOVRCZHh6SjloQnlvNU0iLCJ0eXAiOiJKV1QifQ.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.m9MpnUc_gqfLa2VQiApnd8-6lQJbl8suI7o0_I8utPSGQMn7_zXMqZy1l_QeiYfKZ8cMyM35HhqQzTiY7t75mec1xtaiGZgT6GCxS-EGKUZ_T0p1vglmTF7M6jRjv3Zb84Voehu4iMPjypRvwnla-LzIjfn4VtN4WbqoSYYNlTbiW1cGX0014Dj-pSOWPV0lilwGXm6qjbGBqAWQyBc2VS8sO74zLoDT5aye30HBXXChp3Bys3-gWF-Q5CvfQMCLDLN99X1sLMmjh5fHINexTjxJya6iJ9bPImVD1Wq6wi2GwMmS8iPT5TYr8WGjuvSHFmtu-HNqH49-TeStIl7CpQ", x-ratelimit-limit:"100", x-ratelimit-remaining:"99"]>
Posted by Ishank S about a month ago
Hello! We execute a request to statistics report: curl -X POST --data '{ "advertiserIds":"<advertiser_id>", "endDate":"2021-07-25", "format":"Json", "currency":"EUR", "metrics":[ "AdvertiserCost", "SalesAllClientAttribution", "RevenueGeneratedAllClientAttribution" ], "startDate": "2021-07-01", "dimensions": [ "AdsetID", "Category", "Day" ]}' -H 'Authorization: Bearer <auth_token>' -H 'Content-Type: application/json' -H 'Accept: application/octet-stream' -A 'Jersey/2.31' 'https://api.criteo.com/2021- 01/statistics/report' And we've noticed that the report has two objects for the same list of dimensions. For example: { "AdsetId": "<adset_id>", "Adset": "<adset_name>", "CategoryId": "0", "Category": "", "Day": "2021-07-04", "Currency": "EUR", "AdvertiserCost": "1.6", "SalesAllClientAttribution": "0", "RevenueGeneratedAllClientAttribution": "0" }, { "AdsetId": "<adset_id>", "Adset": "<adset_name>", "CategoryId": "0", "Category": "", "Day": "2021-07-04", "Currency": "EUR", "AdvertiserCost": "90.0163", "SalesAllClientAttribution": "7", "RevenueGeneratedAllClientAttribution": "371.31" } Here, we have two objects with the same AdsetId, Adset, CategoryId, Day. But we have different values for AdvertiserCost, SalesAllClientAttribution and RevenueGeneratedAllClientAttribution. Why do we have more one object for requested dimensions? We cannot sum them, since the report contains averages (Average cart).
Posted by Nina about a month ago
Starting on July 23, we have noticed errors in your Criteo Publisher Marketplace / Header Bidding API for all of our clients that have not been reflected on your API status page: `Something went wrong! Please wait a few moments and try again. If it still does not work, contact us and include this identifier in your email: <id>` I have left the identifier / trace out of this post in case it contains identifiable information.
Posted by John Gossick about a month ago
Web-interface contains "campaignId=XXXXXX", although advertiser doesn't have such campaign, so we cant get it through API. But there is adset with the same id. Q: What does "campaignId=XXXXXX" param mean? P.S. url with ids: https://marketing.criteo.com/creatives/campaign-management?advertiserId=58712&campaignId=235088&creativeSets=live&from=adsets-dashboard
Posted by Kirill about a month ago
I can't "Activate" an app. I get an error saying "Please make sure that you selected domains" even though I've already Saved the authorization settings for the domains. Is this a bug or am I missing something?
Posted by Celena about a month ago
Our client has followed all the instructions in the guide we've provided in our [documentation](https://docs.segmentstream.com/datasources/criteo#before-you-begin) to generate a new secret and ID. The /oauth2/token endpoint generates a token, but the /advertisers/me endpoint is not returning any advertisers. The issue is similar to the one in the [question](https://developers.criteo.com/marketing-solutions/discuss/60d328f2970c23003ac2cca1) already posted here, which was resolved without an explanation. What could be the issue with the app, and could you please help us debug it? For example, would it help if we asked some screenshots of the clients Portfolio Access section?
Posted by Artem about a month ago