Hello, I use API: v.2021-01 endpoint: statistics/report As a result of query I get a JSON file which consist of 2 parts: 1) "Total" 2) "Rows" When I sum up all items in rows, I don't get the same result as is in Total. For example, (I replaced all values which are not important with "x") { "Total": { "Clicks": "x", "Displays": "x", "AdvertiserCost": "x", "ExposedUsers": "39909", "Audience": "360450", "Reach": "x" }, "Rows": [ { "AdsetId": "x", "Adset": "x", "CategoryId": "x", "Category": "x", "Day": "x", "Currency": "USD", "Clicks": "x", "Displays": "x", "AdvertiserCost": "x", "ExposedUsers": "19", "Audience": "150", "Reach": "x" }, ... }] 1) SUM(Rows("Audience")) = 373350 instead of 360450 in Total 2) SUM(Rows("ExposedUsers")) = 41757 instead of 39909 in Total Could you able to explain what the difference is between Total and Rows? I thought that Total is a sum of all rows.
Posted by Alexander 2 days ago
Hi Criteo team! Since today we're getting the weird budget_id returning to us when doing the request to update the Category Bids using the API Version 2020.7. It worked well before and started to do that only on last hours. In the response we get the JSON from Criteo Api: ``` [ { "campaignType":"MidFunnel", "advertiserName":"About You DE", "categories":[ {A_BUNCH_OF_IDS} ], "budgetId":-2147483648, "campaignId":{CAMPAIGN_ID}, "campaignName":"{CAMPAIGN_NAME}", "advertiserId":{ADVERTISER_ID}, "campaignStatus":"Running", "campaignBid":{ "bidValue":0.01, "bidCurrency":"EUR", "bidType":"CPC" } } ] ``` Before we had a correct integer as a budgetId, now we get this weird number below zero: `"budgetId":-2147483648,` Can you please comment why it's like that or when will it be fixed? Thanks in advance!
Posted by Ilkin 16 days ago
Any endpoint is currently unstable and may return a 404 error. After a few retries, the endpoint returns the correct result. For example, getting an auth token, advertisers, statistical report. Perhaps the rest of the endpoints will too. Please help me as soon as possible.
Posted by Nina Tokareva 23 days ago
Hey! I'm doing the API request on the new API version v2021.10. Of course with the oath2 generated token in the header. The request is: curl -X PATCH \ https://api.criteo.com/preview/marketing-solutions/ad-sets/{MY_AD_SET_ID}/category-bids \ -H 'accept: text/plain' \ -H 'authorization: Bearer {MY_AUTH_TOKEN}' \ -H 'cache-control: no-cache' \ -H 'content-type: application/json' \ -d '{ "data": [ { "attributes": { "bidAmount": 0.001 }, "id": "{CATEGORY_ID_1}" }, { "attributes": { "bidAmount": 0.002 }, "id": "{CATEGORY_ID_2}" } ] }' The weird response I have is below: { "data": [], "warnings": [], "errors": [ { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "access-control", "code": "insufficient-permissions", "instance": "@data/0", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "access-control", "code": "insufficient-permissions", "instance": "@data/1", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "validation", "code": "campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times", "instance": "@data/0", "title": "", "detail": null, "source": null, "stackTrace": null }, { "traceIdentifier": "0HMBUCJ6ESRK9:00000004", "type": "validation", "code": "campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times", "instance": "@data/1", "title": "", "detail": null, "source": null, "stackTrace": null } ] } It says: campaign--category-bid-update-check--cannot-update-same-category-bid-amount-multiple-times But I didn't update these categories before, and the update of bids works using an old, legacy API version v2020.07. Please fix it asap, we can't use the new API because of that. Thanks!
Posted by Ilkin Alibayli 24 days ago
When we the POST request the above endpoint we get the "invalid_request" error and it says that the "client_id" is missing. But we have added the client_id, client_secret & grant_type as per the documentation. Please rectify the issue.
Posted by Aravinthan S 25 days ago
Hi! My name is Mark and I am technical support specialist Roistat company. Our common client reported us about issue. We send request to get company's info about impressions and costs. But we get incorrect information in response. For example we sent request to get info from 2021-06-29 00:00:00 to 2021-06-30 23:59:59 In response we got this: "162885": "{\"impressions\":61064,\"clicks\":509,\"money\":2875.8500000000004}" Our client checked this data with information in account and he got 694,95 as total costs for 2021-06-29 - 2021-06-30 for company 162885 Integration between our systems made with criteo API. We need to know how can we resolve this issue? Why do we get one data in the response for our api request and client see in interface another ones?
Posted by Mark Kuchinskiy about a month ago
Hi there. We are attempting to limit which advertisers our clients can pull reports for to only advertiser accounts they can grant consent for, using the POST response generated through the OAuth flow. However, the Consent Delegation Callback is reporting back as blank. The account we are attempting to authenticate is already approved and so outside of the consent flow we are able to access reporting. Please let me know if more details would be helpful to help troubleshoot. best Rebecca
Posted by Rebecca Millhouse about a month ago
Hello. I am trying to download data from the placements endpoint. I tried locally using python and tried using the API explorer here (https://developers.criteo.com/marketing-solutions/v2021.10/reference/analytics-1#getplacementsreport) But I keep getting error 500, which means that there is an error on the server. Is it a known bug, or the error is wrong and my request is incorrect? My request is as follows (python), but I also tried curl on the API explorer. import requests url = "https://api.criteo.com/preview/placements/report" payload = "{\"data\":[{\"attributes\":{\"dimensions\":[\"Placement\"],\"metrics\":[\"clicks\"],\"disclosed\":true,\"timezone\":\"UTC\",\"currency\":\"EUR\",\"format\":\"csv\",\"startDate\":\"2021-01-01T00:00:00.0000000+00:00\",\"endDate\":\"2021-08-30T00:00:00.0000000+00:00\"},\"type\":\"PlacementReport\"}]}" headers = { "Accept": "text/plain", "Content-Type": "application/*+json", "Authorization": "Bearer <<TOKEN HERE>>" } response = requests.request("POST", url, data=payload, headers=headers) print(response) # Error 500 I also made sure that there IS data in this period to download. Any idea on how to solve this?
Posted by André Queiroz about a month ago
Basically I would like to send a data like "Product Viewed" after clicking on a product from my website to Criteo. I am unable to find any documentation which talks about sending such data to Criteo using it's REST API. Can you help me with this ?
Posted by Sankeerth about a month ago
Greetings, I'm with SegMetrics - a marketing analytics platform company. We have a few clients who use Criteo and we'd been using the MAPI connection method for quite some time. We've recently learned about the new API requirements and are working to update our systems to accommodate. I'm successfully generating the Consent URL, getting the right permissions, even getting the access_token as expected. The issue is that the access granted is to ALL Criteo accounts who've granted consent to our app. This is problematic for us as we'd expect some method to differentiate between them. Normally, we'd get access, pull a list of the Advertisers/Portfolios, the customer chooses which account(s) they need data for, and we pull in their campaigns, sets, ads, and performance so they can better track their ad spend and ROAS on that. But with no ability to isolate requests to a particular user/account, this is simply unworkable. I read on another post here that you're working on a more "normal" OAuth2 implementation that would generate an access_key that would scope all subsequent requests to that user/account. That sounds precisely like what we need. Do you have any ideas on what that may be available? I'm happy to try a beta version if necessary. Also, I was surprised to see that you're not using a refresh_token at all to generate updated access_tokens, but that may be part of the updated OAuth2 setup that you're working on. Right now, none of our mutual customers can get their Criteo data in to examine, so the sooner the better obviously. 😃 Thanks!
Posted by Bill Wheeler about a month ago
API version: v2021.7 (tried all other versions too) user email address: [email protected] I'm calling this API endpoint with a working access token (returned 200 code). However the result is always empty. I need the advertiserID to fetch further report. Please help. the return JSON I can only see is: { "data":[ ] "errors":[ ] "warnings":[ ] }
Posted by Tony Yun about a month ago
Hey. Is there a way to get a report with the following breakdowns: Advertiser, Adset, Placement and with following metrics Clicks, Displays ViewableDisplays AdvertiserCost I see in these release notes that it should be possible, but i couldn't find any API documentation about it: https://developers.criteo.com/marketing-solutions/v2021.04/changelog/version-2021-04-release-notes#placement-category-report
Posted by Elvar Liiv 2 months ago
Do you have a private contact I can use? The api returns this error: Type: availability Code: service-unavailable Instance: /2021-07/marketing-solutions/ad-sets/search Title: The requested service is currently unavailable Detail: Request headers must contain only ASCII characters. But there are no non-ASCII characters in the header.
Posted by Fernanda Rebelatto 2 months ago
Hi, We are using data integrator (Rivery) in order to pull data from your API. the data we see is on UTC time by default, and we would like to receive it on PST (America/Los_Angeles) time. Rivery argue you don't supply an option to retrieve the data in a timezone other then UTC. Can you advise regarding a solution? Regards, Dan Data Engineer
Posted by Dan Feld 2 months ago