GuidesAPI ReferenceChangelog
GuidesAPI ReferenceChangelogLog In

Validation Errors

In addition to general API errors , you may encounter validation errors when updating an Ad Set or attempting to start and stop delivery.

Below is a list of error codes for Ad Set validation and a more detailed description of their meaning.

 

Ad Set Update Validation Errors

campaign--ad-set-update-check--ad-set-invalid-geolocation
The geolocation is invalid.


campaign--ad-set-update-check--ad-set-is-archived
This Ad Set is archived and thus can't be started.


campaign--ad-set-update-check--ad-set-invalid-os-env-configuration
The configurations of Operating Systems and Environment are invalid.


campaign--ad-set-update-check--ad-set-not-activable
This Ad Set is currently activated. Your change would impact negatively its eligibility to be active, so it has been prevented.


campaign--ad-set-update-check--name-is-null
An Ad Set cannot have an empty name.


campaign--ad-set-update-check--start-date-is-null
It's impossible to set an empty start date (though some old Ad Sets could have a null start date).


campaign--ad-set-update-check--start-date-not-valid
The start date must be before the end date.


campaign--ad-set-update-check--end-date-not-valid
The end date must be after the start date.


campaign--ad-set-update-check--invalid-bid-amount
The bid amount value is invalid: either it's an adaptative cost controller and it must be null, or it's not the valid interval of values.


campaign--ad-set-update-check--frequency-cappings-not-valid
The frequency capping configuration is not valid.

Ad Set Start and Stop Validation Errors

campaign--ad-set-start-check--cannot-activate-archived-ad-set
This Ad Set is archived and thus can't be started.


campaign--ad-set-start-check--active-ad-sets-limit-reached
This Ad Set cannot be started because you reached the limit on the number of simultaneoulsy activated Ad Sets.


campaign--ad-set-start-check--ad-set-with-custom-settings
This Ad Set has some advanced settings and can't be launched directly through the platform. To launch this Ad Set, get in touch with our support team.


campaign--ad-set-start-check--data-set-is-in-creative-ab-test
This Ad Set is configured with a creative A/B test and can't be launched directly through the platform. To launch this Ad Set, get in touch with our support team.


campaign--ad-set-start-check--ad-set-is-in-ab-test
This Ad Set is configured with an A/B test and can't be launched directly through the platform. To launch this Ad Set, get in touch with our support team.


campaign--ad-set-start-check--ad-set-with-adaptive-model
This Ad Set is configured with automated bid management. It needs to ramp-up using primarily manual bidding for at least 2 weeks. To launch this Ad Set, get in touch with our support team.


campaign--ad-set-start-check--ad-set-with-revenue-optimizer
This Ad Set is configured with Optimize Revenue. It needs to be switched to Optimize conversions for at least 2 weeks. To edit and launch this Ad Set, get in touch with our support team.


campaign--ad-set-start-check--payment-billing-status-declined
We noticed incorrect information in your billing details or payment information. Please get in touch with our support team to update your details.


campaign--ad-set-start-check--payment-billing-status-no-details
There's no payment & billing information attached to this account. Go to payments & billing to add your information.


campaign--ad-set-start-check--ad-set-requiring-data-sharing
Your Ad Set can't be launched because data sharing isn't activated on your account. Please contact your Criteo representative to activate this feature.


campaign--ad-set-start-check--payment-billing-status-no-payment-method
There's no payment method attached to this account. Go to payments & billing to add your payment details.


campaign--ad-set-start-check--advertiser-financial-statuses-not-ok
There are some unpaid invoices. Go to payments & billing to remit your payments as soon as possible or add a new payment method. If the issue persists, get in touch with our support team.


campaign--ad-set-start-check--terms-and-conditions-not-accepted
You need to accept our Terms & Conditions to launch this Ad Set. To do so, get in touch with our support team.


campaign--ad-set-start-check--ad-set-has-no-remaining-budget
This Ad Set won't run until you add budget to it. Go to Budgets to increase your budget.


campaign--ad-set-start-check--no-inventory-placements-for-ad-set
This Ad Set needs at least one ad placement to get started. Go to Creatives to edit your ad placements.


campaign--ad-set-start-check--not-enough-transaction-tag-hits
We advise you to check your transaction tags in Events Tracking before launching your Ad Set.


campaign--ad-set-start-check--no-active-catalog-feed
As you're not using the auto-import feature, we need to resync your catalog to build dynamic ads. Go to Product catalog to start syncing.


campaign--ad-set-start-check--no-design-set-found-for-banner-types
This Ad Set needs at least one ad to get started. Go to Creatives to add one.


campaign--ad-set-start-check--cannot-activate-ad-set-without-revenue
You didn't specify any cost controller (bid or target KPI) amount for this Ad Set. Add a value for your bid or your target. If the error persists, get in touch with our support team.


campaign--ad-set-start-check--context-zero-no-geoloc-filter
Extensive targeting is enabled on your Ad Set. Reaching too many people could lead to bad performance results. Go to your Ad Set settings to narrow your targeting, by restricting the geolocation to 1 or 2 countries for example. If the error persists, get in touch with our support team.


campaign--ad-set-start-check--context-zero-wrong-configuration
The audience of your Ad Set is too broad. Check its configuration or get in touch with your account strategist for assistance.


campaign--ad-set-start-check--desktop-device-not-supported-for-app-install
Your Ad Set is missing some required information. Please get in touch with our support team.


campaign--ad-set-start-check--data-set-logo-required-for-app-install
Your Ad Set is missing some required information. Please get in touch with our support team.


campaign--ad-set-start-check--parallel-click-tracking-incorrectly-set-up
Parallel click tracking is not configured correctly.


campaign--ad-set-start-check--ad-set-has-missing-attribution-url
Your Ad Set is missing an attribution URL.


campaign--ad-set-start-check--crp-ad-set-should-not-have-smoothing-budget
Your CRP Ad Set should not employ budget smoothing.


campaign--ad-set-start-check--misconfigured-ad-set
This Ad Set has invalid configuration or missing parameters. To launch this Ad Set, get in touch with our support team for assistance.