Hi, I am trying to generate campaign-activity-by-day reports through the API but getting error saying it is unable to connect. It was all working fine until 16th March 2021 ['1BpoxOLBKmA4BW9M3IhHXSyALwrpApPSf', 'awIYEbgVjVShsVTZhFzyyNwrJYbBjPoL', 'hgnWLvLgwFUmQe6yHLRTUV2MUS0NMuEv', 'yPvTwufbHyDz1w1AtsFyz4NUGfJGi3Zt'] 1BpoxOLBKmA4BW9M3IhHXSyALwrpApPSf {'Message': 'An error has occurred.'}
Posted by Sandeep Movva 4 months ago
Hello everyone, We're using the Retail Media API according to the [API Guide V1.0](https://support.criteo.com/s/article?article=Retail-Media-API-Guide-V1-0&language=en_US). SKU Activity Report description says that we should get the `ProductGroupID` and `ProductGroupName` fields. In fact, the report doesn't contain that fields. Moreover, SKUs in the report can't be linked with the Product Groups because we have much fewer SKUs from the appropriate endpoint. We can't link them by GTIN because they sometimes are NULLs. Also, the column RetailerSKUID is described as "retailer ID of the SKU" so it's unclear if it's *retailer* ID or *SKU* ID. Thus, we have some questions: * where are the SKU Activity Report's ProductGroupID and ProductGroupName fields; * why after getting all Product Groups we still have in the SKU Activity Report SKUs that aren't present in any Product Group; * it is correct to join SKUs from the SKU Activity Report to SKUs in the Product Groups by report field RetailerSKUID and product group retailerId field? And, finally, is the API Guide mentioned above actual? There is an "RMP API" [page](https://developers.criteo.com/retail-media/docs) that describes similar things but is not as comprehensive as "API Guide V1.0".
Posted by Jaroslav Mazurak 4 months ago