Overview

In the troubleshooting section, you'll find the following resources to help you identify, fix or escalate your issue:

Identify the source of errors, common issue types, and data latency/discrepancy issues.

Learn more about which information to provide if you need to contact Criteo for assistance.

Navigate through various types of error messages, and understand the error message structure.

Understand how SSP and DSP reporting works, and how to align API results with the UI.